[Close] 

Sales & Service Advisor II/Personal Banker/Teller/ San Juan Main

Overview
At BBVA, we are working to make banking better for everyone. That is where you come in. We are looking for smart, team oriented people who want to be part of a first-class workforce that gives people the tools they need to meet their financial goals, all while delivering an outstanding client experience. Learn more below.
Responsibilities
The Sales and Service Advisor (SSA) is a hybrid Branch Associate/Financial Sales Advisor position that?s primary responsibility includes selling bank products and services both inside and outside the branch, conducting teller transactions and managing the lobby. They will serve as a Branch Associate during high traffic hours to ensure an exceptional customer experience and will focus on sales during non-peak hours to maximize sales production.
Our Sales & Service Advisors keep offices productive by being flexible, knowledgeable, & customer centric. Learn how here:
Qualifications
1. Meet credit history and criminal background requirements associated with Nationwide Mortgage Licensing System and Registry registration process, to include FBI fingerprint criminal history and review of credit report.
2. Customer service and cash handling experience required.
3. High school diploma required; college degree preferred.
4. One year of retail banking experience with a focus in sales preferred (SSA I); Two years of retail banking experience with focus in sales preferred (SSA II).
5. Excellent oral and written communication skills.
6. Must exhibit a very professional and helpful attitude along with the ability to interact positively with customers and co-workers.
7. Demonstrate ability to identify customer needs and implement an effective solution in a rapidly changing environment.
8. Must be able to meet deadlines and pressure to attain banking center sales while delivering an excellent customer experience.
9. Demonstrate proficient computer skills.
10. Must have assertive communication skills along with a focus for sales.
11. Must be able to lift up to 50 pounds throughout the day.
The position requires regular and predictable attendance and the ability to be punctual.
This position has no unusual physical requirements.
Most work is performed in a climate-controlled indoor facility during normal business hours, including weekends. Occasional outside sales activities are required.
This position requires on-going situational awareness of the facility and of the people in and around the facility to ensure personal and environmental safety.
Interruptions from customers, peers, managers or others are present with the need to prioritize tasks.
This position requires the ability to continuously view information on documents and on a computer screen, to conduct written and verbal communication and to manipulate objects.
This position frequently requires the ability to sit and to walk.
This position occasionally requires the ability to stand, bend or stop as well as the ability to lift and/or carry up to 50 pounds.
Rarely, this job may require the ability to kneel or climb stairs
Job ID _2018-117676_
Site Name _TX-MCALLEN/EDINBURG/MISSION-SAN JUAN_
Category _RETAIL BANKING - BRANCH_
Work Location _US-TX-SAN JUAN_
FLSA Status _NON-EXEMPT_
Type _FULL TIME_


Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.